Chi tiết thông tin tuyển dụng "IT Helpdesk Staff (Mới Tốt nghiệp)"
Mức lương
Thương lượng
Địa điểm
- Hà Nội
Mô tả công việc
1. Job Objective
- Assist the IT team in maintaining and enhancing the company's IT infrastructure
- Ensure the continuous and efficient operation of IT equipment and systems
2. Main Responsibilities
- Request Handling: Receive and respond to user inquiries through multiple channels (ticketing system, email, phone).
- Ticket Management: Log, evaluate, and classify incoming tickets accurately to ensure proper tracking and resolution.
- Issue Resolution & Escalation: Provide timely responses and solutions. When necessary, escalate issues to senior support levels or coordinate with external service providers to meet service level agreements (SLAs).
- Onsite Support Services: Perform location-based tasks such as hardware receipt and delivery, installation, and setup to support operational needs.
Quyền lợi được hưởng
attractive health care package
Đào tạo
Formal training roadmap with opportunities to participate in real projects
Xe đưa đón
bus provided by company
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Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm "Ứng tuyển" ngay dưới đây.
Thông tin công ty
Giới thiệu
Công ty TNHH B.Braun Việt Nam
Quy mô
Địa chỉ
